She's not the hero we want, but the hero we deserve. Story out of
Chicago, Illinois:
A consumer class claims Starbucks' cold drinks are almost half ice and the coffee chain misrepresents the fluid ounces of its popular, and profitable, iced coffee and tea beverages.
Lead plaintiff Stacey Pincus filed a class action against Starbucks Corp. in Northern Illinois Federal Court on Wednesday.
Starbucks, the largest coffee retailer in the world, makes a good deal of its money on cold coffee and tea drinks prepared in-store. In 2014, shaken iced tea drinks were the most profitable menu addition of the year, according to Pincus' lawsuit.
The company offers three sizes of drinks — Tall, Grande, Venti and Trenta — which correspond to 12, 16, 24 and 30 fluid ounces, respectively. These fluid ounce measurements are advertised in the store.
However, Pincus says that Starbucks customers who order cold drinks are actually getting far less than the advertised fluid ounces because the company fills a large portion of the cup with ice.
Pincus seeks to represent a class of all persons who purchased a cold drink from Starbucks in the last 10 years. She accuses Starbucks of breach of express warranty, breach of implied warrant of merchantability, negligent misrepresentation, unjust enrichment and fraud. Cont.
Story from - Courthouse News Service
Image from - Kate Haskell - Flickr
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